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Submitted by Chris G. on July
Please do not take your vehicle here unless you want to be overcharged
for unecessary repairs! I asked for a quote to fix air conditioner and they
did not even look at my truck for two weeks, always promising me they were going
to get to it the next day. When I called to check up on the quote in the third
week Robert said it was fixed and I owed him $650! I said that I wanted a quote
and did not authorize the repair, and I have heard about him doing this to other
people too! He said that he couldn't charge me $200 for the estimate and not
do a repair, so he just went ahead and did it without asking. When I went to
pick up the vehicle it had a new problem and the engine was constantly stalling
and I could not even drive it away. I told Robert that it did not come in with
that problem and asked what was going on, and he said that he did not touch
anything? Robert brought out a can of alcohol and sprayed it in an area of the
engine when it was running and the problem temporarily went away, and he said
that I needed to replace the intake manifold gaskets because there was a leak
now and it would cost $300. I was suspicious that he knew exactly where to spray
it. I told him that you cannot have a catestrophic gasket failure with the car
sitting on the street for three weeks and that he needed to check again. When
I went to pick up the car two days later Robert said that it was just the intake
manifold bolts were loose and needed to be tightened. I said, "I thought
so," and said that I had never heard of 25 lb-ft tightened bolts loosening
themselves sitting on the street either. What a scam artist! If I can stop one
person from going here, this post was worth writing.
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