A1 Alberta Transmission Oct 10/08 - Got estimate to replace solenoid pack (see documentation). Oct 17/08- Brought in to get fixed at 10:30am. Advised Randy a friend said it maybe just be the gasket. Randy said it could be and they will check it and see. I picked car up at 3:30pm (no phone call to tell me it's ready I had to call them) Randy informed me it was the gasket and the corner of it was all wrecked. I was glad that's all it was and happily paid it. Oct 20th /08 -I called them to let them know it was still leaking. Randy advised that they were to busy for 2 weeks to check it and to call back next week to get it in. Oct 29th /08-Called to see when I could get car in was advised by Randy that I could bring it in on Wednesday November 5th/08 because he was not going to be there until then. Nov 5th - Brought car in at 10:30am talked to Randy, he said it's probably the solenoid pack? I said "well you tell me; you guys fixed it" He said "well apparently we didn't" we both kind of chuckled. I asked him if it would be fixed today and he informed me that it would be because they have the part in stock. Went to pick the car up at 4:10pm (no phone call). Talked to Randy he said they put a new gasket on. I asked if they checked it this time. He advised me they did not because it has to be under pressure. I advised him I drove it home the last time and it leaked right away. He said well wait and see if it leaks and if it does then it's the solenoid pack and it would cost $485.00 and they would have to order it in. I advised him that is not what the estimate said. He looked kind of stunned ( I think he forgot). I told him I would go get it at which time I did. He looked at it and then said well we don't appreciate being told how to do our job and to go somewhere else. Referring to what I had said earlier about what my friend said. I said uh? That's not what I said (referring to "how to do their job". I explained to him what was said earlier when I brought my car in the 1st time (refer to Oct 17th). He said well go somewhere else we don't like being told how to do our job. I said "well that's not good business" he said well we been here 18 years. I then said to him "I waited patiently 2 weeks to get my car fixed again and I was referred to them by Tire Craft. He then said again well we don't want to fix your car and to go somewhere else. I returned home and discovered it was still leaking. I also noticed that the battery was never unhooked to get to the gasket you must un hook the battery! When the battery is unhooked the radio time and stations must be reset ( they didn't need to be reset this time; as they did the first time they fixed it.)